Terms & Conditions
Terms & Conditions
Bookings and Payment
Once you have chosen to stay and checked availability bookings can be made online. The Bakers Cottages accepts most Credit and Debit card payments through our online booking system. Our booking system assures you of security and confidentiality. A deposit of 25% is required to confirm the booking with the balance due 28 days before arrival. Should a booking be made less than 28 days from arrival date then full payment is required. The lead person must be at least 21 years of age at time of booking.
Good House Keeping
There will also be a mandatory £125 good housekeeping deposit which will be payable when the balance is due. The deposit will be returned within 14 days providing the cottage is left in a satisfactory and clean condition. A percentage of this deposit may be kept if extra cleaning is required.
Essential maintenance may need to be carried out outside during your stay. Our robot lawnmower comes out every night however on occasion the grass may need to be cut. If the lawn could be kept free of objects overnight this would be appreciated.
Please contact us immediately should you be compelled to cancel your reservation and confirm this in writing. Only upon receipt of your written instructions will the cancellation take effect. In all cases of cancellation the booking deposit will be forfeited. Should cancellation occur less than 28 days prior to the date on which the holiday begins a refund will not be processed. The Bakers Cottages does not operate any scheme of cancellation or travel insurance and recommend you obtain your own insurance cover for the holiday.
Cancellation by The Bakers Cottages
We would only cancel your holiday if your accommodation was unavailable for reasons beyond our control. We would however attempt to offer you alternative accommodation. If this was not possible, or unacceptable to you, then we would refund all monies paid by you for the holiday. Our liability would not extend beyond this refund.
Arrival and Departure
The cottages are available from 3pm on arrival day and should be vacated no later than 11am on the final day of your stay. These times may be flexible subject to prior arrangement. Please advise us of your approximate arrival time prior to your stay.
The maximum occupancy for The Bakers Cottages is stated on our website and must not be exceeded without prior permission from The Bakers Cottages .
No Smoking Policy
The Bakers Cottages operates a no smoking policy anywhere inside the cottages.
Well behaved dogs are welcome. All dogs must be kept under strict control and must be kept on a leash at all times in public areas. Dogs are not allowed in bedrooms or on furniture. Any fouling in the gardens must be removed immediately and disposed of properly.
You are responsible for the cottage and are expected to take all reasonable care of it. All equipment, utensils etc must be left clean and tidy at the end of your holiday. You are also responsible for any breakages or damage to the cottage or its contents, or for any loss of equipment whilst being occupied by you. All such incidents must be notified to The Bakers Cottages immediately. It is not advised to use the hot tub if you’re pregnant, have high blood pressure, heart conditions or any other medical conditions that could be triggered by heat. No children are allowed in the Hot Tub under any circumstances. No Fake Tan in Hot Tub, if residue is left on departure then breakage deposit will be withheld. Please shower before use. Please do not turn Hot Tub off at the wall unless an emergency, in this case, please notify the Hosts immediately. Please remember to keep hydrated.
No responsibility will be accepted by the owners for any personal injury to you or any member of your party. No liability will be accepted for accident or loss of, or damage to personal effects, baggage, car or any other item belonging to you or any member of your party whether arising from the negligence of the owner, his representatives or that of any tenant of The Bakers Cottages . You must take all necessary steps to safeguard your property and ensure the personal safety of yourself and your party. Access will be required to hot tub on final night of stay. This may result in it being out of use the morning of checkout. This is to ensure high levels of cleanliness and hygiene are maintained for all guests.
If whilst on holiday you are not entirely satisfied with your accommodation, you should contact The Bakers Cottages immediately in order that we may attempt to resolve the problem. Failure to follow this procedure will make it impossible for us to put the matter right and may result in the loss or reduction of any rights you may have had in connection with your complaint. If after contacting The Bakers Cottages you still feel the problem has not been resolved to your satisfaction, then you must put your complaint in writing to “The Proprietors” within fourteen days of your return from holiday.
Who we are
Our website address is: https://www.thebakerscottages.co.uk/.
What personal data we collect and why we collect it
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Your contact information
How we protect your data
What data breach procedures we have in place
What third parties we receive data from
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